Whether you're looking to delete an old account you no longer use or you have accidentally signed up with the wrong user type, we've outlined the steps below to help you through the process.
Follow these instructions to delete your user:
- Open the Be My Eyes app.
- Sign in into your Be My Eyes account (if you can't remember your password, you can use the "forgot password" feature in the app).
- Find 'Settings' in the bottom right corner.
- Click on 'Personal details' at the top of the page.
- Go down the page until you find 'Delete user'. Click this button.
On this page you can request to delete your user account permanently. Your user account will still be active until it has been deleted. This can take several days. Once your user account is deleted you will be logged out of the app. If you wish to become a part of the Be My Eyes community again, you can create a new user account.
If you wish to change your use type, you can contact us at support@bemyeyes.com and you will receive assistance from our dedicated team.