Yes, the Specialized Help solution can be fitted into any sort of support service that you currently offer. If you have an existing customer support center, we suggest that you incorporate the Be My Eyes solution here. As Specialized Help has both a web and a mobile version, it can be incorporated into your existing channel you use for customer support.
Even though you don't have a support center, your employees can still be logged in to Be My Eyes through the web or mobile app and be notified when someone needs assistance.