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  2. Companies & Organizations

Companies & Organizations

Information, resources and tutorials for partner companies and organizations

The Be My Eyes Manager App

  • Access the Manager App
  • Manager vs. Agent: What's the Difference?
  • Key Features of the Manager App
  • Customize Your Company Profile
  • Leverage your Public Profile Across Channels

The Be My Eyes Agent App

  • Mobile vs. Web App: What's the Difference?
  • Access the Agent Web App
  • Setup your Headset and Microphone
  • Managing your Availability
  • In-call Features
  • In-call Feature: Snapshots
See all 11 articles

Be My Eyes with Genesys

  • Installing Be My Eyes app on Genesys Cloud
  • Setting up the Genesys company profile
  • How Employees can answer Be My Eyes calls within Genesys Cloud
  • Genesys FAQ

Best Practices & Tips

  • How to Best Analyze and Use your Data
  • How to Market your Be My Eyes Solution to End Users
  • Be My Eyes from Blind and Low-vision Users' Perspective
  • Why Companies Should Focus on Accessible Customer Support

Be My Eyes Solutions

  • Specialized Help
  • Be My Eyes for Work
  • Corporate Volunteering
  • Be My Eyes Experiences

FAQ

  • What does a Be My Eyes solution cost?
  • What other companies does Be My Eyes work with?
  • We don't have a designated disability call center - can we still be involved?
  • Can a company have several different brands on Specialized Help?
  • How do we update our Specialized Help profile?
  • Why would users call us instead of volunteers?
See all 8 articles

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