With Be My Eyes Groups, blind and low vision users can build their own custom network of volunteers, to assist in everyday tasks, like reviewing a paper mail or reading personal documents such as financial statements, bank communications or medical prescriptions.
You can invite friends and family members to join your group, by creating a group and sending them an invite. When you make a call to the group, the call will go to different group members in a randomised order.
How do I create a new Be My Eyes Group?
To Create a Be My Eyes Group, click on “My Groups” in the Be My Eyes app and follow the instructions on the screen.
How do I invite my friends and family to join my Be My Eyes Group?
Your friends and family members have to download the Be My Eyes App and sign up as a sighted volunteer or a blind/low vision user, in order for them to be able to join your group.
Once you have created and named your Be My Eyes Group, you will be able to send an invite link to your friends and family members. You will find the link at the end of the group creation process.
You can also manage invitations in the “Manage” section that you can find in Settings. From here you can navigate to “Get support” and “My Groups”.
How many people can join my Be My Eyes Group?
Up to 20 people can join your Be My Eyes Group.
How many Be My Eyes Groups can I create?
You can create up to 5 Be My Eyes Groups.
What can I use Be My Eyes Groups for?
You can use Be My Eyes Groups when you want to receive assistance with more personal and sensitive tasks you might not wish to share with an unknown volunteer, like confirming a medication or reviewing your paper mail.
Is the Be My Eyes Groups feature free?
Yes. Just like the other Be My Eyes features such as standard volunteer calls, Service Directory and Be My AI, our Be My Eyes Groups feature is free of charge for non-commercial use.
Can I use Groups with the Ray-Ban Meta glasses?
Yes, if you start a Groups call from your phone you can use your glasses during the call. It's not possible to start a Groups from the glasses with a voice command.
As a blind or low-vision user, you are only connected with sighted volunteers in your group — you can't call other blind or low-vision members of the group.