Using Screen Sharing & Screen Control in the Be My Eyes Workplace App – Be My Eyes Help Center

1. To begin a screen sharing call, select a Group from the Screen sharing list

A screenshot of the Be My Eyes desktop app interface. On the right side, under the "Screen sharing" section, a dropdown menu labeled "Groups" is open. An orange circle highlights the selection of a group name from a list of sample groups.

2. Select "Share screen"

A screenshot of the Be My Eyes desktop app showing the "Screen sharing" section after a group has been selected. Below the group name, a button labeled "Share screen" is highlighted with an orange circle, indicating the next step to initiate the call.

3. Wait for the call to be answered

A screenshot of the Be My Eyes app during the connection phase. The main window displays a "calling" message with a preview of the screen being shared. There is an "End call" button available.

4. When the call connects, you can begin speaking immediately. The responder can also request to remotely control your screen. Accept by selecting "Allow" when prompted.

A screenshot of a pop-up permission dialog box within the Be My Eyes app. The prompt asks, "Allow remote control?" with a message stating that the responder would like to remotely control the screen. An orange circle highlights the "Allow" button. A "Not now" button is also visible.

5. The responder can now control your screen.

You can still manipulate your own screen.

Use the shortcut ctrl + alt + r to end remote control at any time.

A screenshot of the desktop app during an active session. Text confirms that the responder is currently controlling the screen. The "End call" button remains available.

6. End the call at any time by selecting "End call"

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