Free Desktop App

• Free Desktop App vs. Be My Eyes Workplace: What's the Difference?

Be My Eyes Workplace

• Using Workplace AI in the Be My Eyes Workplace App
• Using Screen Sharing & Screen Control in the Be My Eyes Workplace App
• How to Log In to Be My Eyes desktop app
• Agent: Log In and Enable Permissions for Be My Eyes

Be My Eyes with Zendesk

• How Employees can answer Be My Eyes calls within Zendesk
• Installing Be My Eyes on Zendesk

Be My Eyes with Salesforce

• How Employees can answer Be My Eyes calls within Salesforce
• Installing Be My Eyes on Salesforce

The Be My Eyes Manager App

• Access the Manager App
• Manager vs. Agent: What's the Difference?
• Key Features of the Manager App
• Customize Your Company Profile
• Leverage your Public Profile Across Channels
• How do we update our Specialized Help profile?

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The Be My Eyes Agent App

• Be My Eyes Agent App - First Time Setup
• Access the Agent Web App
• Setup your Headset and Microphone
• Managing your Availability
• In-call Features
• In-call Feature: Snapshots

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Be My Eyes with Genesys

• Installing Be My Eyes app on Genesys Cloud
• Setting up the Genesys company profile
• How Employees can answer Be My Eyes calls within Genesys Cloud
• Genesys FAQ

Best Practices & Tips

• How to Best Analyze and Use your Data
• How to Market your Be My Eyes Solution to End Users
• Be My Eyes from Blind and Low-vision Users' Perspective
• Why Companies Should Focus on Accessible Customer Support

Be My Eyes Solutions

• SAML Single Sign-On (SSO) - Setup Guide for Organizations
• What does a Be My Eyes solution cost?
• Service Connect
• Be My Eyes for Work
• We don't have a designated accessibility call center - can we still be involved?
• Corporate Volunteering

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