Be My Eyes on Ray-Ban Meta Glasses is now available to all iOS and Android users in US, Canada, UK, Ireland, and Australia. 

The following text is also available as an audio guide. To listen, you can Click here for the 'Make your first Be My Eyes call on Ray-Ban Meta Glasses' audio guide.

Please note that before using Be My Eyes with Ray-Ban eta Glasses, there are some simple, one-off setup processes that must be carried out. Please visit How to setup Be My Eyes for use with Ray-Ban Meta Glasses to learn how to carry put them setup steps.

Call a Volunteer with "Hey Meta, Be My Eyes"

While you are wearing your Ray-Ban Meta glasses, just say “Hey Meta, Be My Eyes”. This will connect you to the first available volunteer who will be able to see through the camera of your glasses and provide visual descriptions through the on-ear speakers in the arms of the glasses.

If the volunteer is having trouble seeing something in detail you can remind them that they are able to take a snapshot within the app on their phone and zoom in, if it helps them. Any snapshots taken are automatically deleted at the end of the call.

During the call, if you double tap the capture button on top of the right hand arm of your glasses it will toggle the camera to your smartphone. Double tapping again toggles back to the glasses. This can be useful for situations where you want to switch between the outward looking world view that the glasses provide to a more contained or selfie view from the smartphone camera.

To end the call, you can either double tap the touchpad (not the capture button) on the side of the right arm of the glasses, or use the Be My Eyes interface on your phone. You will hear an “end of call” notification indicating that you are no longer using Be My Eyes and the video call has ended. 

Learn more about Be My Eyes with Ray-Ban Meta Glasses:

• Unboxing your Ray-Ban Meta Glasses
• How to setup Be My Eyes for use with Ray-Ban Meta Glasses
• FAQ about Be My Eyes with Ray-Ban Meta Glasses