Getting Started

• Getting Started with Be My Eyes
• How to Answer a Call
• In-call Feature: Snapshots
• What to Expect from Be My Eyes Calls
• Community - Stories & Podcasts

Best Practices & Tips

• Tips for Visual Interpretation
• Turning on the Flashlight/Torch
• Rating your Call
• Sharing Be My Eyes

Account & Settings

• Personal Profile
• Notification Preferences
• Changing your Password
• Add or Change Languages
• Deleting Account or Changing User Type
• Blocked Account

Privacy & Security

• Community Guidelines
• Reporting Abuse

Technical Questions

• Low Video Call Quality
• Unsecure Connection
• The Blind User Has Backgrounded the App while on the Call

FAQ

• How do visually impaired people use a smartphone?
• Why am I not receiving any calls?
• Can I change my availability hours?
• Do I need to have the app open to receive calls?