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Be My Eyes Help Center
Sighted Volunteer
Sighted Volunteer
Information, resources and tutorials for sighted volunteers
Getting Started
Getting Started with Be My Eyes
How to Answer a Call
In-call Feature: Snapshots
What to Expect from Be My Eyes Calls
Community - Stories & Podcasts
Best Practices & Tips
Tips for Visual Interpretation
Turning on the Flashlight/Torch
Rating your Call
Sharing Be My Eyes
Account & Settings
Personal Profile
Notification Preferences
Changing your Password
Add or Change Languages
Deleting Account or Changing User Type
Blocked Account
Privacy & Security
Community Guidelines
Reporting Abuse
Technical Questions
Low Video Call Quality
Unsecure Connection
The Blind User Has Backgrounded the App while on the Call
FAQ
How do visually impaired people use a smartphone?
Why am I not receiving any calls?
Can I change my availability hours?
Do I need to have the app open to receive calls?