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Be My Eyes Help Center
Blind or Low-vision User
Blind or Low-vision User
Information, resources and tutorials for blind and low-vision users
Getting Started
Getting Started with Be My Eyes
Calling a Sighted Volunteer
Calling a Specialized Help Company
Be My AI - image-to-text assistance
Community - Stories & Podcasts
Best Practices & Tips
100 Ways to Use Be My Eyes
5 Tips to Make Your Call Great
In-call Features: Snapshots & Flashlight
Rating your Call
Sharing Be My Eyes
Recommended Accessories
Account & Settings
Personal Profile
Notification Preferences
Changing your Password
Add or Change Languages
Deleting Account or Changing User Type
Blocked Account
Privacy & Safety
Community Guidelines
Reporting Abuse
Technical Questions
Using Siri with Be My Eyes
Using Google Assistant with Be My Eyes
Low Video Call Quality
Long Connection Time
Unsecure Connection
Backgrounding the App during Call
FAQ
How do I use Be My AI?
Do I have to pay for Be My Eyes or is it free?
What language does the volunteer speak?
Can I call during the night?
How long does it take to get connected?
Are there limits to the use?